Privacy Policy

Introduction

Welcome to https://delray-beach-dual-diagnosis.addictionnewshub.com (hereinafter referred to as “Delray Beach Dual Diagnosis” or “we”). We are committed to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains the details of how we collect, use, and safeguard personal information in adherence to various international data protection laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
Utah Consumer Sales Practice Act (UCPA), Connecticut Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://delray-beach-dual-diagnosis.addictionnewshub.com
Any mobile applications or software provided by Delray Beach Dual Diagnosis
Services and products offered through our platform
Interactions between users and our support team via emails, phone calls, or text messages

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy policies governing data collection, usage, and security, which we encourage you to review before engaging with them.

Processing Activities

This policy outlines the practices when users:

Utilize our applications and services as authorized users, granting us access to specific personal information for personalized experiences.
Visit our websites, enabling us to track user behavior and preferences for improved website functionality and navigation.
Communicate with us through newsletters, emails, calls, or text messages, allowing us to provide requested services and support.

Personal Data Collection

We collect various categories of personal data to enhance user experiences and personalize our services:

Account Information: Details required to create and manage user accounts, such as usernames, passwords, and contact preferences.
Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
Financial Information: Bank account details (if provided) for direct deposits or payments.
Purchase Information: Records of products or services purchased, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to personalize content and improve user experience.
Location Data: GPS coordinates and location services data (if enabled) to provide location-based services.
Feedback: User-provided comments, reviews, or responses to surveys, which help us enhance our products and services.
Social Media Information: Publicly available data from social media platforms when users interact with us through these channels.
Product Information: Details about products or services viewed, searched for, or purchased on our platform.

We collect this information through direct user input, tracking technologies (like cookies and device identifiers), and third-party service providers who assist in data collection and processing.

Cookies and Tracking Technologies

Delray Beach Dual Diagnosis uses cookies and similar tracking technologies to:

Improve User Experience: Cookies ensure our website functions correctly, remember user preferences, and provide personalized content.
Analytics: We utilize analytics tools to track user behavior, gather insights on website performance, and make data-driven improvements.

Our cookies are categorized as:

Strictly Necessary: Essential for website functionality, allowing users to navigate through pages and access features.
Preference: Remembering user preferences for a more customized experience.
Analytics: Collecting aggregated data for performance analysis and site optimization.

Users have the option to control non-essential cookies through our Cookie Manager, providing them with choices regarding their tracking preferences.

Data Retention and Deletion

We retain personal data in accordance with legal requirements and for legitimate business purposes. Once these purposes are fulfilled, we implement strict procedures to securely delete or anonymize the data. Our retention periods vary depending on the type of data and the reasons it was collected:

Financial and transaction data is typically retained for a period specified by tax laws (e.g., 7 years in many jurisdictions).
User account information may be kept until the user closes their account, except as necessary to comply with legal obligations.
Analytics data is often aggregated and retained for a limited time, after which it is anonymized or deleted.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols to protect data during transmission and storage, ensuring that sensitive information remains secure.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data security standards, helping us maintain a secure environment for user information.

Children’s Privacy

Delray Beach Dual Diagnosis does not knowingly collect or solicit personal data from individuals under the age of 18 (or the applicable age limit in your jurisdiction). We encourage parents and legal guardians to supervise their child’s online activities and educate them about safe data practices.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with details of how it is being processed.
Rectification: Have inaccurate or incomplete data corrected and updated.
Erasure (Right to be Forgotten): Request the deletion of your personal data when there is no valid reason for its continued processing.
Restriction: Limit our use of your personal data in certain circumstances, such as disputing the accuracy of the data or objecting to its processing.
Portability: Receive your personal data in a structured, commonly used format and have it transferred to another controller.
Objection: Object to the processing of your data for specific purposes, including marketing or profiling.
Non-Discrimination: Ensure that exercising your rights does not adversely affect your legal interests.

To exercise these rights, please contact our privacy team at your earliest convenience using the contact details provided in this policy.

Changes to Policy

Delray Beach Dual Diagnosis reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about our data protection practices.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

Email: [email protected]
Postal Address: [Provide the physical address if applicable]